Our Team
The People Behind LOMOD’s Mission
Board of Directors
Lourdes Castro Ramirez
Chair
View Bio
Lourdes Castro Ramirez
Chair
Unanimously appointed by the HACLA Board of Commission, Lourdes Castro Ramirez leads the second-largest public housing authority in the nation, serving over 200,000 individuals. As President and CEO, Castro Ramirez is strengthening the agency’s collaborative commitment to people, place and pathways by expanding affordable housing, creating greater access, investing in people and building strong communities.
Before joining HACLA, Lourdes served as Chief Housing and Homelessness Solutions Officer for Los Angeles Mayor Karen Bass. In this role, she led the Mayor’s comprehensive citywide priorities focused on preventing and reducing street homelessness, fast-tracking affordable housing production, forging partnerships that lead to increased housing and service coordination, and developing unified regional solutions by working closely with city, county, state, and federal partners. She continues to serve as housing advisor to Mayor Bass.
Previously, she was the Secretary of the California Business, Consumer Services and Housing Agency under Governor Gavin Newsom. She led 12 entities, including 40 boards and bureaus, responsible for preserving and expanding affordable housing, advancing statewide efforts to prevent and end homelessness, protecting consumers, and safeguarding California’s civil rights.
Castro Ramírez has held other prominent positions, including her appointment by former President Barack Obama to lead the U.S. Department of Housing and Urban Development’s Office of Public and Indian Housing, her leadership as President and CEO of the San Antonio Housing Authority, as a Director at HACLA, where she oversaw rental assistance and resident development programs, and as President of the University Health System Foundation in San Antonio.
Castro Ramírez earned her Master of Arts in Urban Planning and a Bachelor of Arts in Political Science and Chicano Studies at UCLA.
Aileen Morales
Vice Chair
View Bio
Aileen Morales
Vice Chair
Aileen Espitia Morales brings a unique blend of lived experience as a longtime HACLA resident and educational background to her role as Resident Commissioner. Aileen’s hands- on experience in the community, positions her well to contribute meaningfully to HACLA’s mission of providing quality housing and services.
Currently serving as a teacher at Carver Middle School in LAUSD, Aileen has over five years of experience in education, working for students with diverse learning needs, including those with Individualized Education Program (IEPs) and English Language Learners. She holds a bachelor’s degree in Communication Studies, from California State University, Los Angeles, where she earned a Dean’s List recognition in 2019.
As a resident of Ramona Gardens since 2016, Aileen has been deeply engaged in community advocacy through her photography line, “Aileen Patricia Photography.” She has provided visual documentation and storytelling support for the Ramona Gardens Resident Advisory Council (RAC), LAUSD programs, CSP community outreach efforts, local food banks, and community back-to-school initiatives. Her work creates visual narratives that increase community support and volunteer engagement. Her volunteer work has earned her multiple recognitions, including the Outstanding Volunteer Award and Certificates of Recognition from Council District 14.
Delfino De La Cruz, Jr.
Vice Chair of the Board
View Bio
Delfino De La Cruz, Jr.
Vice Chair of the Board
Delfino De La Cruz Jr. is a Business Agent, Organizer and Auditor for Laborers’ International Union of North America Local 300. Delfino administers local union agreements and ensures contracts comply with the terms of local collective bargaining agreements to avoid workers’ rights violations. Delfino has been a member in good standing since 1996. Delfino received a state vocational teaching credential in 2004 and served as Assistant Supervisor and Instructor at Laborers Training School of Azusa California from 2004 to 2013, during which time he was 1 of 14 out of over 250 instructors to receive recognition as a Certified Instructor. Delfino looks forward to serving on the Housing Authority of the City of Los Angeles Commission and using his work experience, knowledge and skillset to assist underserved communities and connect residents to great careers throughout the City of Los Angeles.
Management Team
Connie Loyola
President/Director
View Bio
Connie Loyola
President/Director
For over two decades, Connie has dedicated her career to expanding and preserving affordable housing through the effective stewardship of federal resources. As President of LOMOD, she oversees an annual operating budget of $1.2 billion and leads the agency’s efforts to support more than 80,000 seniors, families, and individuals with disabilities throughout Southern California.
A trusted contract administrator for the U.S. Department of Housing and Urban Development (HUD), Connie directs a team responsible for the oversight and administration of critical government funding. Her leadership ensures rigorous accountability, efficient deployment of federal funds, and strong compliance with program requirements, maximizing resources while minimizing waste in one of the country’s largest multifamily portfolios.
Throughout her career, Connie has demonstrated exceptional leadership in government administration and building strong partnerships with private owners. Her contributions have earned industry recognition, including the Affordable Housing Management Association Government Employee Award. Her previous work in Section 8-Medicaid Waivers earned the National Association of Housing & Redevelopment Officials Award of Merit for Administrative Innovation, exemplifying her commitment to organizational effectiveness, innovation, and public service.
As a board member of the Local Housing Administrators Coalition (LHAC), Connie advocates for federal policies and funding priorities that strengthen affordable housing. Connie earned a master’s in public administration from the University of Southern California and a bachelor’s degree in political science and environmental analysis & design from the University of California, Irvine. She has numerous industry certifications, including the National Affordable Housing Professional Executive (NAHP-e) and ISO 9001 Lead and Internal Auditor certifications.
Armine Petrosyan
Assistant Director/Secretary
View Bio
Armine Petrosyan
Assistant Director/Secretary
A seasoned affordable housing and compliance professional, Armine Petrosyan has overseen federal funding of affordable housing across Southern California for over 15 years. As Assistant Director of Operations for LOMOD, Armine oversees the careful distribution of housing assistance payments, as well the management of compliance and contracts.
Armine also plays a critical role in maintaining LOMOD’s operational excellence, working across sectors with residents, property owners, and government partners to create effective changes. As a board member for Affordable Housing Management Association -Pacific Southwest (AHMA-PSW), she also serves as a key liaison to policymakers at the local and state levels, advocating for policies and funding priorities that strengthen affordable housing programs and better serve both residents and housing providers.
Armine earned a master’s degree in business administration from Woodbury University and holds a bachelor degree in business administration from the California State University Northridge. She has numerous industry certifications, including the National Affordable Housing Professional Executive (NAHP-e).
Hang Phan
Assistant Director/Treasurer
View Bio
Hang Phan
Assistant Director/Treasurer
A seasoned housing administration executive, Hang Phan understands the intricacies of managing HUD-assisted housing programs and organizational operations. As a Sr. Administrative Manager/Treasurer at LOMOD, Hang oversees the Resident Liaison and Quality Assurance Departments, and is responsible for payroll, benefits, and financial management. Hang leads strategic initiatives that strengthen operational efficiency, ensure compliance with federal regulations, and enhance organizational performance.
Hang earned a Bachelor of Science in Business Administration from California State University, Los Angeles, and holds numerous professional certifications, including Certified Occupancy Specialist, Tax Credit Specialist and ISO 9001 Lead and Internal Auditor certifications.
Robin Fox
Consulting Manager
View Bio
Robin Fox
Consulting Manager
With nearly three decades of experience in HUD-assisted housing, compliance, training, and program administration, Robin Fox is an industry expert in Multifamily Compliance and currently serves as E3 Housing Solutions’ Professional Development Manager supporting both Multifamily Owner/Agents and Public Housing Authority staff through LOMOD’s training and consulting department. Throughout her career, she has worked with public housing authorities, private management organizations, and national housing consulting firms, specializing in regulatory compliance, occupancy reviews, and fair housing.
Robin holds a bachelor’s degree in Political Science from San Diego State University. She is also a Certified Occupancy Specialist for HUD Multifamily Assisted Housing, Tax Credit Specialist, Home Program Specialist, Rural Housing Specialist and Housing Choice Voucher Specialist.
Veronica Alvarez
Contracts Manager
View Bio
Veronica Alvarez
Contracts Manager
With nearly fifteen years of experience in affordable housing administration and Multifamily Housing Programs, Veronica Alvarez has dedicated her career to ensuring the effective management and preservation of affordable housing resources. As Contracts Manager at LOMOD, Veronica oversees the Contracts Department, leading the administration of Section 8 contract renewals and rent adjustments that help preserve affordable housing opportunities throughout Southern California.
Veronica holds a bachelor’s degree in Business Management from California State University, Northridge and is fluent in Spanish. She is a Certified Occupancy Specialist for HUD Multifamily and Certified Tax Credit Specialist.
Lilian Zaghian
Administrative Support & Resident Liaison Manager
View Bio
Lilian Zaghian
Administrative Support & Resident Liaison Manager
Lilian Zaghian is an experienced public service leader with a unique combination of affordable housing administration and social work expertise. Lilian currently serves as Administrative Support and Resident Liaison Manager at LOMOD, where she oversees departmental operations, staff management, regulatory compliance, tenant and property manager engagement, and implementation of HUD policies.
Lilian holds a master’s degree of Social Work from California State University, Dominguez Hills, a bachelor’s degree in Psychology from Cal Poly Pomona, and is fluent in Armenian, Farsi, and German. She is a Certified Occupancy Specialist for HUD Multifamily and Certified Tax Credit Specialist.
Ashley Davis
Compliance Manager
View Bio
Ashley Davis
Compliance Manager
For more than fifteen years, Ashley Y. Davis has dedicated her career to ensuring housing programs operate with integrity, accountability, and regulatory excellence. As Compliance Manager at LOMOD, Ashley oversees the Compliance Department, leading the review and monitoring of affordable housing programs throughout Southern California and ensuring adherence to federal, state, and local requirements across the agency’s portfolio. Since joining LOMOD in 2016, Ashley has helped strengthen compliance practices and department operations through the multiple leadership roles she’s held.
Ashley holds a master’s degree in leadership and management and a bachelor’s in organizational management from the University of La Verne. She is a Certified Occupancy Specialist for HUD multifamily Assisted Housing and a Certified Housing Tax Credit Specialist.
Nora Barter
Vouchers Manager
View Bio
Nora Barter
Vouchers Manager
An accomplished housing compliance manager, Nora Barter has over 18 years experience administering HUD-assisted housing programs. She currently serves as Vouchers Manager at LOMOD, where she carefully oversees voucher operations, regulatory compliance, staff development, and departmental performance for over 55,000 units. Throughout her tenure, Nora has overseen critical housing voucher processing and compliance operations, ensuring regulatory accuracy.
Nora holds a bachelor’s degree in Public Accounting and Finance, accounting credentials from Pasadena City College and is fluent in Spanish. She is a Certified Occupancy Specialist for HUD Multifamily, a Certified Assisted Housing Manager (AHM) and certified Occupancy Specialist -Vouchers (COSV) and Tax credit Specialist (TCS).
Blanca Felix
Sr. HAP Operations Manager
View Bio
Blanca Felix
Sr. HAP Operations Manager
With more than a decade of experience in federal housing programs and contract administration, Blanca Felix has built a career focused on strengthening affordable housing operations and ensuring effective implementation of Housing and Urban Development (HUD) program requirements. As Senior HAP Operations Manager at LOMOD, she oversees the agency’s Contracts and Voucher Departments, supporting the delivery of housing assistance programs that serve residents across the region. Blanca is passionate about improving processes and supporting the teams that help make affordable housing possible. Blanca previously served as a Multifamily Funding Specialist for HUD, where she collaborated with multiple departments to facilitate timely and accurate payments to affordable housing developments.
Blanca holds a bachelor’s degree in Psychology from Bradman University. She is a Certified Occupancy Specialist for HUD multifamily Assisted Housing and a Certified Housing Tax Credit Specialist.